FAQ Topic: Senior Transportation

How can I volunteer as a driver?

We are looking for volunteer drivers to transport seniors to personal appointments. A valid Ohio driver’s license and background check are required. Additional training will be provided by the City of Kettering. The City of Kettering will provide the vehicle. Volunteering requires one morning or afternoon a week. Shifts are four hours long, scheduled between … Continued

What do I do the day of the appointment?

Be ready at least 30 minutes before your scheduled pick up time. The driver may arrive 30 minutes BEFORE to 15 minutes AFTER your scheduled time, based upon other appointments schedule and your destination. Please do not leave your home if you cannot see the outside arrival area and do not have a cell phone. … Continued

How do I make an appointment for a ride?

Call 937-296-2483 Monday through Friday between 8 a.m. and 10:30 a.m. Appointments must be made by 10:30 a.m. at least two business days in advance. Monday appointments must be made by 10:30 a.m. the previous Thursday. Appointments can be made up to four weeks in advance and, due to limited number of appointments available, a minimum … Continued

How do I pay for each trip?

First time users must be registered at least one week prior to their first ride and a Rider’s Card must be purchased before making an appointment. Cards can be purchased in the amounts of $12, $24 and $48. When you schedule your trip and will need a new card tell the dispatcher and the driver … Continued

How do I sign up?

First time riders must complete a registration card and pay a $12 yearly membership fee. This can be done over the phone, by mail or in person and must take place at least one week before a ride is needed. Registration includes basic information, emergency contact name, and demographic questions. Senior Transportation application

Where can I go and when?

Our transportation hours are Monday through Friday, 8:30 a.m. to 2:00 p.m. (last pick up from home). Must be ready for home return pick up by 4 p.m. We provide door-to-door service to shopping and personal appointments to all locations within Kettering city limits and extended trips within the following boundaries: North: 1st Street in … Continued

Who is eligible?

Individuals must be Kettering residents and age 60 years and older Mobile Riders: All riders must be able to board the vehicle unassisted, with minimal assistance or provide an aide to accompany them. Wheelchairs: Wheelchair accessible vehicles are available for common wheelchairs. Drivers will assist riders on and off the wheelchair lift and tie down … Continued

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